FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. Mop handles and buckets can be longer/heavier. We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.

3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.

4. What types of mops do you offer?



Type Best For Key Features Maintenance
Microfiber Flat Mop Hardwood, tile, laminate floors Washable/replaceable pads, swivel head, reusable Machine wash pads
Spin Mop with Bucket All hard floors Self-wringing, hands-free operation, includes bucket Replace mop head periodically
Sponge Mop Tile, bathroom floors Built-in wringer, absorbent Rinse thoroughly, replace sponge
Cotton String Mop Heavy-duty cleaning, garages Highly absorbent, durable Wash and dry thoroughly
Disposable Pad Mop Quick clean-ups Disposable or reusable pads, lightweight Replace pads as needed

Specific features (handle length, washable heads, replacement parts) are detailed in each product description.

5. What types of cleaning gloves do you offer?



Type Material Best For Features
Latex Gloves Natural rubber latex General cleaning, dishwashing Flexible, comfortable; not for latex allergies
Nitrile Gloves Synthetic rubber Chemical handling, heavy-duty cleaning Latex-free, chemical-resistant, durable
Rubber Gloves Natural or synthetic rubber Household cleaning, dishwashing Durable, reusable, various lengths
Cotton-Lined Gloves Rubber with cotton lining Extended wear, sensitive skin Comfortable, moisture-wicking
Long-Cuff Gloves Various materials Deep cleaning, messy jobs Extended arm protection

Glove sizes (Small, Medium, Large) and whether they are powder-free are specified in product descriptions.

6. What types of buckets do you offer?



Type Material Best For Features
Standard Bucket Durable plastic General cleaning, mopping Various sizes (2-5 gallons), pouring spout
Mop Bucket with Wringer Plastic or metal Efficient mopping Built-in or separate wringer, wheels sometimes
Spin Mop Bucket System Plastic with spinner basket Hands-free wringing Includes mop, spinning mechanism
Dual-Chamber Bucket Plastic Separating clean and dirty water Two compartments
Collapsible Bucket Silicone or flexible plastic Space-saving storage Folds flat when not in use

Bucket capacity (gallons/liters) and dimensions are listed in each product description.

7. Are the mop heads washable and replaceable?

  • Washable: Most microfiber and cotton mop heads are machine washable. Wash in cold water and air dry or tumble dry low. Avoid fabric softener, which reduces absorbency.

  • Replaceable: Yes, most of our mops have replaceable heads available for purchase separately. Check the product description for compatibility and replacement part information.

8. How do I choose the right cleaning gloves?
Consider your tasks and sensitivities:

  • For general cleaning/dishwashing: Standard latex or rubber gloves.

  • For chemical use or latex allergies: Nitrile gloves (chemical-resistant, latex-free).

  • For sensitive skin or long wear: Cotton-lined gloves.

  • For messy jobs (cleaning gutters, deep cleaning): Long-cuff gloves.

  • Fit: Measure around your palm (excluding thumb) and check size chart.

9. Are your cleaning gloves reusable?
Yes. Our cleaning gloves are designed for multiple uses. To extend their life:

  • Rinse thoroughly after each use.

  • Turn inside out to dry completely.

  • Store away from direct sunlight and heat.

  • Replace when cracked, torn, or if they no longer provide a good barrier.

10. Do the mops and buckets require assembly?

  • Mops: Most require simple assembly (attaching the handle to the head or sections together). This is typically tool-free or requires only a simple twist or lock mechanism. Instructions are included.

  • Buckets: Most are ready to use with no assembly. Spin mop systems may require attaching the spinner basket.

11. What size bucket do I need?

  • Small (2-3 gallons): Apartments, small spaces, quick clean-ups.

  • Standard (3-5 gallons): Most homes, general cleaning.

  • Large (5+ gallons): Large homes, garages, heavy-duty cleaning.
    Consider where you'll store the bucket and how much water you want to carry when full.

12. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.